Mail Carrier: United States Postal Office
Processing Time Before Shipment: Approx. 5 - 7 Business Days (unless otherwise noted on listing)
Arrival Estimated Time: Approx. 10 - 15 days after an order has been processed (may be longer depending on seasonal timing)
Tracking: All orders come with a valid tracking number
All packages sent out are in accordance to the address provided via the order form that was submitted.
If you have not received a notification that your order has been shipped yet, please contact the shop via contact form or email ([email protected]) as soon as possible so that the issue may be resolved as quickly as possible. The transaction will be canceled and refunded so that you may purchase the item again with the corrected shipping address.
If you have already received a notification that your order has been shipped, please contact the shop as soon as possible. Orders that have already been shipped cannot be canceled.
I ordered something, but got the wrong one from the shop!
If upon receiving your order in the mail, an item is missing or an incorrect item was sent-- please take photos of the package and goods then send a message to [email protected] so that your issue may be resolved as quickly as possible.
After I placed an order and paid, I was informed my order couldn't be processed by the shop. What now?
Orders that cannot be processed for any reason will be fully refunded and closed at the shop's discretion.
I just placed an order, but I need to cancel it due to personal circumstances. Is this possible?
If your order has NOT been shipped, you can cancel at any time. Just ping a message via the contact form or email [email protected]
Orders that have already been shipped cannot be canceled.
I got my order, but I don't want the items anymore! Can I return everything and get my money back?
This shop does not accept returns under the circumstance that the order was correctly met.
My order came in, but I want to switch out one of the items for a different one. Can I?
This shop does not accept exchanges under the circumstance that the order was correctly met.
I received confirmation that my order was shipped already, so why is it taking so long to get my package?
Please understand that the United States Postal Service (USPS) functions independently from this shop. USPS has complete control over your package while in the midst of transit and during the final act of delivery.
All packages from this shop come with a valid tracking number which shows the order route and delivery progress.
My order arrived, but it was severely damaged!
Rest assured, all orders are packaged with attention and care by this shop before being shipped out.
This shop is not liable for packages lost or damaged by the United States Postal Office.